Terms and Conditions


The following Terms and Conditions document is a legal agreement between Design Turtle, hereafter “the Developer”, and “the Client” for the purposes of website design or development. These Terms and Conditions set forth the provisions under which the Client may use the services supplied.

Acceptance of Work

When the Client places an order to purchase a website from the Developer, the order represents an offer to the Developer to purchase the website. No contract for the supply of services exists between Client and Developer until the Developer sends an invoice to the Client for payment. The invoice equals acceptance by the Developer of the Client’s offer to purchase services from the Developer and this acceptance of work is a valid contract between Client and Developer regardless of whether the Client receives the invoice.


Copyright of the completed web designs, images, pages, code and source files created by the Developer for the project shall be with the Client upon final payment only by prior written agreement. Without agreement, ownership of designs and all code is with the Developer.

Domain Names

The Developer may purchase domain names on behalf of the Client. Payment and renewal of those domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of the Developer. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.


All invoices must be paid in full within 28 days of the invoice date, except where agreed at the Developer’s own discretion. The Developer reserves the right to decline further work on a project if there are invoices outstanding with the Client.

Refund Policy

If the Client is not satisfied with the services of the Developer, 100% deposit would be refunded within 30 days (money back guaranteed).

Note : Client can not ask for 100% refund to the following :

  • We can not issue the refund after deliver the initial design and its approved.
  • Once the website live we are not able to give you refund.
  • Customer can not ask for refund after 3 months of order date.
  • We can not issue refund for monthly service. Such as (SEO, SEM, PPC, FB marketing etc)


The Developer and any third party associates agree that, unless directed by the Client, it will not at any time during or after the term of this agreement disclose any confidential information. The Client agrees that it will not convey any confidential information about the Developer to another party, unless directed by the Developer.


The Developer hereby excludes itself from all and any liability from:

  • Loss or damage caused by any inaccuracy;
  • Loss or damage caused by omission;
  • Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the web site.
  • Loss or damage to clients’ artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.

The entire liability of the Developer to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.

Governing Law

This Agreement shall be governed by English Law.